PerchPrivacy policy
Last updated: 12 October 2026
Perch is a point of sale app for shops and guest houses. This page says what we keep about you and your business, and what we do with it. We run Perch ourselves. You can reach the Perch team at support@perchpos.com.
What we store
- Your account: your name, email address and a scrambled form of your password (we cannot read it).
- Your business: its name, currency, tax rate and settings.
- Your products, prices and stock.
- Your sales, refunds, payments and receipts.
- Your staff: names, phone numbers if you add them, roles, and a scrambled form of each 4 digit PIN.
- Customers, if you add them: name, phone number, notes and what they owe.
- For guest houses: rooms, bookings and guest details you enter.
Why we store it
Only to run the app for you: sign you in, show your sales and stock, and keep your records safe. We also look at simple counts (for example how many businesses are active) to keep the service working.
Where it is kept
On our own server. We do not show ads, we do not sell your data, and there are no third party trackers in the app or on this site.
Who can see it
You, and the staff you add, with the access you give them. The Perch team can see counts and account status to give support, not your product lists, customers or sale lines. Anyone you share a receipt link with can see that one receipt.
How long we keep it
While your account is open. When you delete your account we remove your data within 30 days. Backups are kept for up to 14 days, then overwritten.
Your choices
- Ask for a copy of your data: email support@perchpos.com.
- Ask us to fix anything that is wrong.
- Delete your account: see how to delete your account.
Changes
If this page changes in a way that matters, we will update the date above and tell you in the app.